1. My e-mail to GoDaddy asking a question about certification ...
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Customer Inquiry
Name : Michael Sprague
Phone : (xxx) xxx-xxxx
Domain Name : mydomain.com
Shopper ID : 1234567
ShopperValidated:Yes
Other : Is the data warehouse SAS70 compliant?
Permission to access server : no
I host dedicated servers with you, and one of my clients wants to know
if you are SAS 70 compliant. Do you have any information about this?
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2. Support Staff Response ...
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Dear Michael Sprague,
Thank you for contacting Server Support.
Unfortunately, we are unable to interpret our Terms of Service
regarding our products. For more information, please review the Legal
Agreements listed at the URL below.
http://www.godaddy.com/gdshop/agreements.asp?ci=8924
We appreciate your understanding in this matter. Please contact us if you have any further issues.
Norisa S.
Server Support
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WHAT??? You are unable to interpret your own Terms of Service? That's entertaining by itself, but what does that have to do with whether or not you are SAS 70? Wow.
Jun 26, 2009 at 1:45 PM Thats only because they don't have an answer for you. Most likely because the person reading the email is an idiot.
FYI, you need to blog more, and blog about more useful topics!
--Mike
Aug 26, 2009 at 1:02 PM GoDaddy.com is a joke. I tried for days to get a simple answer to a question. and see what they respond. I responded with an angry email and they finally anwswered the question - which was "yes".
Consult my legal counsel...idiots
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From: GoDaddy.com Support
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Cory,
Thank you for responding. We understand your concerns in wanting to have a clear understanding of our legal agreements. However, we are not able to provide any further explanation or clarification of what is written, therefore we suggest you consult with your own legal counsel if any terms of the agreements seem unclear to you.
Please let us know if we can help you in any other way.
Sincerely,
Kathleen M.
Online Support Technician
Inquiry From Me
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So just to be clear. the hosting account would include unlimited files across unlimited folders but with a max file count of 1024 in any given folder right?
Cory
On Mon, Aug 24, 2009 at 10:14 PM,
If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877
Please let us know how we are doing by completing the survey located here.
Thanks,
GoDaddy.com, Inc.
Jan 31, 2010 at 10:23 AM test
Feb 25, 2010 at 10:10 AM So did you get confirmation that GoDaddy is SAS 70 or not?
Thanks.
Feb 25, 2010 at 11:56 AM @Jeff - I did end up speaking with a tech at GoDaddy, and he informed me that they are NOT SAS 70.